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FAQ

1.What types of packaging machines do you offer?
We offer a wide range of packaging machines, including automatic filling, sealing, labeling, wrapping, and coding and marking systems. Each packaging machine is designed to meet the specific packaging needs of different industries.
2.What industries do your packaging machines serve?
Our machines are suitable for hardware accessories, food and beverages, pharmaceuticals, cosmetics, chemicals, and electronics. They are designed to meet the unique requirements of each industry.
3.Can you provide customized packaging machine solutions?
Yes, we provide customized solutions based on your specific needs, including product characteristics, production volume, space, and budget.
4.How do your packaging machines improve production efficiency?
Our machines improve efficiency by automating tasks, reducing reliance on manual labor, minimizing errors, and increasing productivity. They also feature advanced quality control and minimal downtime.
5.What is the capacity range of your packaging machines?
Depending on the model, the capacity of our machines ranges from a few to hundreds of units per minute. We also provide customizable solutions.
6.What materials can your packaging machines handle?
Our machines can process materials such as paper, plastic, glass, metal and cardboard, and package products in various forms.
7.Do your packaging machines have other functions?
Yes, they can be equipped with functions such as automatic quality control, data tracking, remote monitoring, product counting, date coding and barcode labeling.
8.How to buy your packaging machines?
You can contact our sales team through our website, email or phone. We offer various payment methods and assist with shipping and logistics.
9.What is your warranty and after-sales service policy?
We provide 12 months warranty and after-sales service, including technical support, spare parts supply and maintenance.
10.Do you provide installation and training services?
Yes, we provide installation and training services for our machines to ensure correct setup and operation.
11.How long does it take to deliver and install a packaging machine?
It usually takes 4-8 weeks for the delivery and installation of standard machines and 8-12 weeks for customized machines.
12.Technical Support What kind of technical support do you provide?
We offer telephone, email, on-site and remote technical support to resolve any issues or questions you may have. How quickly can you respond to technical questions? We aim to respond to standard questions within 24 hours, and provide a fast response time for urgent issues.
13.Can you provide spare parts for your packaging machines?
Yes, we have a strong spare parts inventory and supply chain to ensure timely replacement and maintenance.

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Wenzhou Gongyou Automatic Packaging Equipment Co.,Ltd

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